Last updated: 19 October 2026
About these terms
These terms apply to your use of The Medical Marketers website. The Medical Marketers is part of Caffeinated Marketing. By using the website, you agree to these terms. If you don’t agree, please don’t use it.
Information on this website
The information on this website is general in nature. It is provided to help practice owners understand marketing and the advertising rules that apply to healthcare. It is not legal advice, it is not tailored to your circumstances and it does not replace advice from your professional body, your indemnity insurer or a lawyer.
Advertising rules and guidelines change over time, and while we work to keep our content accurate and current, we can’t guarantee that it is complete or up to date. Please check the current requirements on the websites of the relevant regulators, such as AHPRA, the National Boards and the TGA. Responsibility for a practice’s advertising sits with the practice and its registered practitioners.
No guarantee of results
We describe the results our work aims to deliver, but marketing outcomes depend on many things outside our control, including competition, your market and changes made by search engines and advertising platforms. Nothing on this website is a promise or guarantee of particular rankings, enquiry numbers, patient numbers or revenue.
Free audits, enquiries and proposals
Our free practice growth audit, and any proposal or quote we prepare, is provided in good faith and without obligation, based on the information available to us at the time. Estimates and projections are only estimates. Sending us an enquiry doesn’t create a contract between us. A contract is only formed when we both agree to a written proposal or agreement.
Our services
When you engage us to provide services, the scope, fees and terms of that work are set out in a separate written proposal or agreement. It applies in addition to these terms, and if the two conflict, the written agreement prevails.
Using the website
You agree to use the website lawfully and respectfully. You must not:
- try to gain unauthorised access to the website, its systems or other people’s information
- introduce malware or anything else that could damage or disrupt the website
- use automated tools to scrape or overload the website
- submit false, misleading or unlawful information through our forms
- use the website in a way that infringes anyone else’s rights
Information you send us
Please don’t send patient or other health information through our forms, by email or in a message. If you do, we will delete it when we become aware of it. Information you submit is handled under our privacy policy.
Intellectual property
The content on this website, including text, graphics, logos and design, belongs to The Medical Marketers or our licensors and is protected by copyright and other laws. You may view it and share a link to it for personal, non-commercial purposes. You may not copy, republish, adapt or sell it without our written permission.
Links to other websites
Our website may link to other websites, such as regulator guidance. We don’t control those websites and aren’t responsible for their content, accuracy or privacy practices. A link isn’t an endorsement.
Availability
We work to keep the website available, but we don’t promise that it will always be uninterrupted or error-free. We may change or remove content, or suspend the website, at any time.
Liability
To the extent permitted by law, we are not liable for any loss or damage arising from your use of this website or your reliance on its content. Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that can’t lawfully be excluded. If we are liable for a breach of a consumer guarantee that can be limited, our liability is limited, to the extent permitted, to resupplying the relevant information or paying the cost of having it resupplied.
Privacy
Our privacy policy explains how we handle personal information collected through this website.
Governing law
These terms are governed by the laws of South Australia, and you submit to the non-exclusive jurisdiction of its courts.
Changes to these terms
We may update these terms from time to time. The current version is always on this page, and your continued use of the website means you accept the updated terms.
Contact us
If you have any questions about these terms, call us on 1300 423 035, email [email protected] or use our contact page.