Why dermatology marketing is different
Specialist dermatology practices often have more demand than they can handle, so marketing is less about volume and more about the right patients, the right services and the right expectations. Many also offer cosmetic treatments alongside medical dermatology, and that brings stricter advertising rules into play.
We help dermatologists explain their medical and cosmetic services clearly and keep them appropriately separate, manage referral relationships with GPs, and make sure patients understand wait times, costs and what happens at their appointment.
Patient journey
How patients choose a dermatologist
Dermatology patients are often referred for medical conditions, but many also search for help with skin concerns.
- Step 01
A skin concern or a referral
A GP refers them for a condition, or they decide a concern needs a specialist.
Our partWe give GPs clear referral information and explain which concerns you see.
- Step 02
They search for the concern
They search for acne, eczema, psoriasis or a changing mole, not for a practice name.
Our partWe build condition pages that explain the problem and what a specialist appointment involves.
- Step 03
They check the specialist
They confirm the practitioner is a registered specialist dermatologist and check wait times and costs.
Our partWe present credentials accurately and keep medical and cosmetic content clearly separated.
- Step 04
They get a referral and book
Many need to know whether a referral is required and how long the wait is.
Our partWe explain referrals, fees and wait times plainly, so the right patients book.
Many dermatology practices already have waitlists, so clear information also helps you reach the right patients.
What we bring
What we do for dermatology practices
GP Referral Marketing
Make referring easy for GPs.
Learn moreClinic Websites & Conversion Optimisation
Clear condition pages and booking.
Learn moreAHPRA-Compliant Content & Copywriting
Careful medical and cosmetic content.
Learn moreAHPRA Compliance Audit
Check titles, images and claims.
Learn morePriorities
Where we focus first for dermatology practices
- 01
Accurate dermatologist profiles
Titles and qualifications presented correctly, with only registered specialists described as dermatologists.
- 02
Condition pages
Clear, balanced pages on the conditions you treat, written for patients and referrers.
- 03
Referral pathways
Simple referral information, urgency guidance and communication for GPs.
- 04
Separate medical and cosmetic content
Distinct pages and rules for each, since cosmetic procedures carry stricter requirements.
Where demand is high, the goal is the right patients and realistic wait times, not more volume.
How we start
What the first 90 days look like
- 1Weeks 1 to 2
Audit
We review your website, listings, titles, referral sources and how wait times are presented.
- 2Weeks 3 to 4
Fix and separate
We correct titles and separate medical from cosmetic content.
- 3Weeks 5 to 8
Build
We publish condition pages and set up regular GP communication.
- 4Weeks 9 to 12
Review and extend
We review enquiries and referral quality and plan the next phase.
We keep the focus on the right patients and honest wait times.
Compliance
Medical and cosmetic dermatology have different rules
The rules that apply
Cosmetic procedures fall under the 2025 cosmetic advertising guidelines, and prescription-only medicines can't be advertised at all. Our audit checks both sides of your practice.
- The National Law advertising rules
- Advertising can't be false or misleading, use testimonials, create unreasonable expectations of benefit, offer gifts or discounts without clear terms, or encourage unnecessary use of services.
- Specialist title
- Only practitioners with specialist registration in dermatology can call themselves dermatologists.
- 2025 cosmetic procedure guidelines
- Cosmetic treatments carry extra rules on imagery, influencers, targeting under-18s and risk information.
- TGA advertising rules
- Prescription-only medicines, including injectables and many skin treatments, can't be advertised to the public, directly or indirectly.
- Privacy and consent
- Patient photos, stories and enquiry details are health information. Get written consent before using images, and handle enquiries securely.
Mistakes we often see on dermatology websites
These are worth correcting early. A clean separation keeps medical content simple and cosmetic content compliant.
- 1
Using the title dermatologist incorrectly
Only registered specialists can use it, and similar titles need care.
- 2
Mixing medical and cosmetic content
Cosmetic advertising rules are stricter and should be handled separately.
- 3
Inconsistent before-and-after photos
For cosmetic procedures especially, images need matching lighting, angle and pose, no editing and consent.
- 4
Testimonials
Patient stories about results shouldn’t be published or republished.
How we help
Most practices start with an audit to find and fix what is already published, then keep new content right with compliant writing and team training.
Compliance audit
We review your website, ads, profiles and social channels, then give you a prioritised list of fixes with replacement wording.
Learn moreAHPRA-compliant content
New pages, posts and ads written within the advertising rules from the first draft.
Learn moreCompliance training
Practical sessions so your team can check their own posts, ads and replies to reviews.
Learn moreTGA advertising compliance
Checks for treatments, medicines, devices and products that fall under the TGA advertising rules.
Learn moreFAQ
FAQs about dermatology practice marketing
Only medical practitioners with specialist registration in dermatology. Using the title, or describing someone as a skin specialist, without that registration is misleading. We make sure practitioner profiles and pages use titles that match each person’s registration.
Separately and carefully. The 2025 guidelines apply to higher-risk non-surgical cosmetic procedures, and prescription-only medicines can’t be advertised to the public at all. We focus cosmetic marketing on consultations for a concern, the practitioners and balanced information about risks and recovery.
To shape demand, not just add to it. Good marketing can steer enquiries towards the services you want to grow, reduce unsuitable referrals, and answer common questions so your team spends less time on the phone.
We state the wait honestly, explain how urgency is assessed and offer helpful information in the meantime. It protects trust and cuts repeat enquiries.
In plain language: common symptoms, how a dermatologist assesses them and what treatment generally involves, without promising outcomes.
Yes, with calm, factual wording. We avoid fear-based messaging and don’t imply that a check guarantees detection.
With clear information on the conditions you see, how to refer, urgency categories and expected wait times, and by keeping in contact with updates.