Industries

Allied Health Marketing

Marketing for physios, podiatrists, psychologists, OTs and more that grows private bookings and referrals together.
Physiotherapist guiding a patient through light hand-weight exercises

How we work

One team across strategy, delivery and compliance

Understand your practice

We start with an audit of your website, visibility, competitors and goals, so the plan fits your practice.

Build the right plan

We choose the channels that will actually move your bookings, and set up tracking before anything launches.

Run it compliantly

Every ad, page and post is checked against the advertising rules, then measured and improved each month.

Why allied health marketing is different

Allied health clinics usually grow through two channels at once: referrals from GPs, specialists and case managers, and patients who find you directly online. Most marketing only looks after one of them.

We help you do both. Strong local search and a clear website win direct bookings, while useful, professional content gives referrers confidence in sending people your way. And because many allied health professions are AHPRA registered, everything we write is checked against the advertising guidelines before it goes live.

Patient journey

How people and referrers choose an allied health clinic

Allied health clinics usually grow through two channels at once, and each audience decides differently.

  1. Step 01

    Something hurts, or a referrer suggests help

    A GP, specialist, case manager or insurer points them your way, or they decide to deal with a problem themselves.

    Our part

    We make it easy for referrers to send people, with clear referral details and a page for each profession.

  2. Step 02

    They search for the problem

    People search for the problem or goal and the suburb, not for the clinic's name.

    Our part

    We build pages for each profession and common concern, so the right clinician shows up for the right search.

  3. Step 03

    They check funding and fit

    They compare private health, Medicare plans, workers compensation, DVA and NDIS options, plus location and availability.

    Our part

    We set out accurate funding information for each service, so people know where they stand.

  4. Step 04

    They book a first visit

    They want to know who they will see and what the first appointment involves before they commit.

    Our part

    We add practitioner profiles, first-visit guides and booking that works on a phone.

Clinics that look after both direct searchers and referrers grow most steadily.

Priorities

Where we focus first for allied health clinics

  1. 01

    Profession-specific pages

    Each profession and service gets its own page, written for how people search for it.

  2. 02

    Funding clarity

    Plain information on rebates, plans and schemes, stated accurately and without implying everyone qualifies.

  3. 03

    Referrer relationships

    Clear referral information and regular contact with GPs, specialists, case managers and schools.

  4. 04

    Local visibility and reviews

    Strong Google profiles for each location and a compliant review process.

A multi-disciplinary clinic is best marketed discipline by discipline, with one clear brand over the top.

How we start

What the first 90 days look like

  1. 1
    Weeks 1 to 2

    Audit

    We review your website, listings, referral sources and how each profession is presented.

  2. 2
    Weeks 3 to 4

    Fix the basics

    We correct listings, separate pages by profession and make funding and booking clear.

  3. 3
    Weeks 5 to 8

    Build visibility

    We publish profession and condition pages and start referrer outreach.

  4. 4
    Weeks 9 to 12

    Review and extend

    We review enquiries and referrals by profession and plan the next phase.

After the first quarter we keep each profession’s content and referrer contact moving.

Compliance

Referrer and direct-to-patient marketing, balanced

The rules that apply

Outcome claims and testimonials are the common traps for allied health. Our audit reviews your website, ads and profiles against the rules that apply to your profession.

The National Law, for registered professions
Physiotherapists, podiatrists, occupational therapists, psychologists and other registered practitioners can't use testimonials, misleading claims or offers without clear terms.
Unregistered professions too
Exercise physiologists, speech pathologists and dietitians aren't AHPRA registered, but Australian Consumer Law and their professional codes still require accurate claims.
Titles for each practitioner
Each profile should show the practitioner's actual profession and registration, without implying specialist status.
Funding and rebate wording
Statements about Medicare, NDIS or private health rebates must be accurate and say who is eligible.
NDIS Code of Conduct
If you are an NDIS provider, the Code expects honest, accurate information about the supports you offer and what participants can expect.

Mistakes we often see on allied health websites

These cost clinics searches and create risk. Separate, accurate pages for each profession perform better and are easier to keep compliant.

  1. One page for every profession

    Clinics lose searches when physio, OT, podiatry and other services share a single page.

  2. Funding claims that overreach

    Saying everyone can claim a rebate or funding is inaccurate.

  3. Testimonials

    Client stories about results shouldn’t be published.

  4. Loose titles and credentials

    Titles should reflect registration and accurate qualifications.

FAQ

FAQs about allied health marketing

If your profession is regulated by AHPRA, such as physiotherapy, occupational therapy, psychology, podiatry, chiropractic or osteopathy, then yes, the advertising guidelines apply to you. Self-regulated professions like speech pathology, dietetics and exercise physiology still need to follow Australian Consumer Law and their association’s code, so honest, balanced marketing matters for everyone.

We treat them as two audiences with different needs. Private patients usually find you through search and maps, while NDIS participants, families and support coordinators look for clear information about your services, availability and registration. Your website and content should speak to both, without either getting lost.

For most clinics it’s local SEO and your Google Business Profile first, a clear website second, then Google Ads to fill specific gaps in your schedule. Email works well for re-engaging past patients. We’ll recommend a mix based on your services, location and capacity.

With a clear parent brand and a separate page for each discipline, so each profession is found for its own searches while the clinic presents as one team.

Yes, in most cases. Practitioner pages help people choose the right person and let each profession build visibility for its own work.

We check wording for each discipline, since registration and professional body rules differ, and apply the strictest standard to shared content.

Yes. We create a page for each, explaining who it suits, what happens and how to book, without promising outcomes.